#Leadership #Management
tl;dr: "Software quality is more the result of a system designed to produce quality, and not so much the result of individual performance." Jacob shares examples: (1) Well-designed testing harnesses that make it easy to write tests, and team / company culture that encourages writing good tests. (2) Easy-to-use, high-fidelity dev and staging environments. (3) Codebases that are documented, well-factored, and sufficiently commented. And more.
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