tl;dr:"Every day, millions of people rely on Uber to move from place to place and have food and groceries delivered. Uber depends on the reliability of its internal systems and the accuracy of data to power its platform. A glitch in its systems can result in a poor user experience and/or a loss in revenue. Major system issues that affect the reliability of our services are detected and mitigated quickly. However, there are several minor issues that take a longer time to detect and mitigate. Such minor issues can collectively result in poor user experiences and revenue loss over time. This is where uVitals comes in, as it surfaces these issues and anomalies when they begin to occur."