tl;dr:“The root problem is that, for the first time in human history, our brain is the bottleneck. For all history, transmitting information was slow. Brains were fast. After sending a letter, we had days or months to think before receiving an answer.”
tl;dr:"I’m an inbox 0 extremist. I unsubscribe from everything that contains an unsubscribe link. I spent the last two years sending GDPR removing requests to every company sending me an unwanted email." Lionel describes how the technical underpinnings of email have made it user unfriendly.